We are currently serving our students online via Zoom. Our Austin office will reopen at the beginning of June (exact date TBD). The Dallas office will remain closed at this time. Please read the following FAQs to get a feel for our new policies and procedures to help keep our trainers and students safe.

Q: Can I continue to meet remotely via online training?

A: Yes! We can definitely accommodate continued online training if you’d prefer.

Q: What safety procedures will you have in place?

A: If you are showing any signs of illness, have a fever, have a cough, are experiencing difficulty breathing or have been in contact with someone with confirmed COVID-19 in the last 14 days, we ask that you let us know so we can cancel your appointments temporarily or move them online.

Please be considerate of others and stay home if you have any suspicion that you are sick or may be coming down with an illness of any kind. Your trainer can see you remotely via Zoom or you can reschedule your session if needed. If you appear to be ill when you arrive or at any point during the session, you will be asked to leave and forfeit the remainder of your session time. We want you to stay home if you are sick, but please also be mindful of your trainer’s time and provide 24-hour notice whenever possible.

We will have a solid acrylic panel (sneeze guard) in place between the trainer and student. After each student leaves, we will sanitize the training table. If you’d like to wear a mask, we recommend purchasing one with a clear view window.

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Q: What do I need to bring with me to my in-person sessions?

A: Please bring your own pencil and pen. Make sure your pencil has an eraser. If you are working on language skills, please bring your own laptop with you to the session so you can follow along with in-class notes and activities.  

You will be asked to sign a waiver before you come to our office. Make sure you fill it out, sign it, and email it back to us prior to your session.

Q: How do I switch back to in-person sessions?

A: Contact your trainer to check on availability and get your session scheduled!

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